This weblog is to discuss professional approaches for business-integrated quality management in all kinds of organizations. I am particularly interested in critical views to the existing realizations of the quality management and quality assurance and innovative challenges for improving the situation.
Organizations are systems, and business communities are networks of the interacting systems. At a given point of time an organization is a dynamic and dualistic ...
Quality management principles have been as the foundation for the development of the ISO 9000 standards and recognized performance excellence models (quality ...
Quality policy is an important concept for a professional quality integration in organizations. Quality policy means what is the overall intention and direction ...
System is a set of interrelated or interacting elements. An organization is managed as one single system. As early as in 1950, Deming presented the whole ...
Well-known quality management principles of the ISO 9000 standards have direct links to quality management. They consist of eight principles, of which the ...